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Dynatrace

Our Dyantrace integration allows you to import problem, slo, and entity resources from your Dynatrace instance into Port, according to your mapping and definition.

Common use cases​

  • Map your monitored entities, problems and SLOs in Dynatrace.
  • Watch for object changes (create/update) in real-time, and automatically apply the changes to your entities in Port.

Installation​

Choose one of the following installation methods:

Using this installation option means that the integration will be able to update Port in real time using webhooks.

This table summarizes the available parameters for the installation. Set them as you wish in the script below, then copy it and run it in your terminal:

ParameterDescriptionRequired
port.clientIdYour port client id✅
port.clientSecretYour port client secret✅
port.baseUrlYour Port API URL - https://api.getport.io for EU, https://api.us.getport.io for US✅
integration.identifierChange the identifier to describe your integration✅
integration.typeThe integration type✅
integration.eventListener.typeThe event listener type✅
integration.secrets.dynatraceApiKeyAPI Key for Dynatrace instance✅
integration.config.dynatraceHostUrlThe API URL of the Dynatrace instance✅
scheduledResyncIntervalThe number of minutes between each resync❌
initializePortResourcesDefault true, When set to true the integration will create default blueprints and the port App config Mapping❌

To install the integration using Helm, run the following command:

helm repo add --force-update port-labs https://port-labs.github.io/helm-charts
helm upgrade --install my-dynatrace-integration port-labs/port-ocean \
  --set port.clientId="CLIENT_ID"  \
  --set port.clientSecret="CLIENT_SECRET"  \
  --set port.baseUrl="https://api.getport.io"  \
  --set initializePortResources=true  \
  --set scheduledResyncInterval=60  \
  --set integration.identifier="my-dynatrace-integration"  \
  --set integration.type="dynatrace"  \
  --set integration.eventListener.type="POLLING"  \
  --set integration.secrets.dynatraceApiKey="<your-api-key>"  \
  --set integration.config.dynatraceHostUrl="<your-isntance-url>"
Selecting a Port API URL by account region

The baseUrl, port_region, port.baseUrl, portBaseUrl, port_base_url and OCEAN__PORT__BASE_URL parameters are used to select which instance or Port API will be used.

Port exposes two API instances, one for the EU region of Port, and one for the US region of Port.

Generating Dynatrace API key​

  1. Navigate to <instanceURL>/ui/apps/dynatrace.classic.tokens/ui/access-tokens. For example, if you access your Dynatrace instance at https://npm82883.apps.dynatrace.com, you should navigate to https://npm82883.apps.dynatrace.com/ui/apps/dynatrace.classic.tokens/ui/access-tokens.
  2. Click Generate new token to create a new token. Ensure the permissions: DataExport, Read entities, Read problems and Read SLO are assigned to the token. The DataExport permission allows Dynatrace to perform healthchecks before ingestion starts.

Constructing Dynatrace Host URL​

Your Dynatrace host URL should be https://<environment-id>.live.dynatrace.com. Note that there is a difference between the instance URL and the API host URL. The former contains apps while the latter (as shown prior) uses live. This means if your environment ID is npm82883, your API host URL should be https://npm82883.live.dynatrace.com.

Ingesting Dynatrace objects​

The Dynatrace integration uses a YAML configuration to describe the process of loading data into the developer portal.

Here is an example snippet from the config which demonstrates the process for getting entity data from Dynatrace:

createMissingRelatedEntities: true
deleteDependentEntities: true
resources:
  - kind: entity
    selector:
      query: "true"
    port:
      entity:
        mappings:
          identifier: .entityId
          title: .displayName
          blueprint: '"dynatraceEntity"'
          properties:
            firstSeen: ".firstSeenTms / 1000 | todate"
            lastSeen: ".lastSeenTms / 1000 | todate"
            type: .type
            tags: .tags[].stringRepresentation

The integration makes use of the JQ JSON processor to select, modify, concatenate, transform and perform other operations on existing fields and values from Dynatrace's API events.

Configuration structure​

The integration configuration determines which resources will be queried from Dynatrace, and which entities and properties will be created in Port.

Supported resources

The following resources can be used to map data from Dynatrace, it is possible to reference any field that appears in the API responses linked below for the mapping configuration.

  • The root key of the integration configuration is the resources key:

    resources:
      - kind: entity
        selector:
        ...

  • The kind key is a specifier for an Dynatrace object:

      resources:
        - kind: entity
          selector:
          ...

  • The selector and the query keys allow you to filter which objects of the specified kind will be ingested into your software catalog:

    resources:
      - kind: entity
        selector:
          query: "true" # JQ boolean expression. If evaluated to false - this object will be skipped.
          entityTypes: ["APPLICATION", "SERVICE"] # An optional list of entity types to filter by. If not specified, defaults to ["APPLICATION", "SERVICE"].
        port:

  • The port, entity and the mappings keys are used to map the Dynatrace object fields to Port entities. To create multiple mappings of the same kind, you can add another item in the resources array:

    resources:
      - kind: entity
        selector:
          query: "true"
          entityTypes: ["APPLICATION", "SERVICE"]
        port:
          entity:
            mappings: # Mappings between one Dynatrace object to a Port entity. Each value is a JQ query.
              identifier: .entityId
              title: .displayName
              blueprint: '"dynatraceEntity"'
              properties:
                firstSeen: ".firstSeenTms / 1000 | todate"
                lastSeen: ".lastSeenTms / 1000 | todate"
                type: .type
                tags: .tags[].stringRepresentation
                managementZones: .managementZones[].name
                properties: .properties
                fromRelationships: .fromRelationships
                toRelationships: .toRelationships
      - kind: entity # In this instance entity is mapped again with a different filter
        selector:
          query: '.displayName == "MyEntityName"'
          entityTypes: ["APPLICATION", "SERVICE"]
        port:
          entity:
            mappings: ...
    Blueprint key

    Note the value of the blueprint key - if you want to use a hardcoded string, you need to encapsulate it in 2 sets of quotes, for example use a pair of single-quotes (') and then another pair of double-quotes (")

Configuring real-time updates​

Currently, the Dynatrace API lacks support for programmatic webhook creation. To set up a webhook configuration in Dynatrace for sending alert notifications to the Ocean integration, follow these steps:

Prerequisite​

Prepare a webhook URL using this format: {app_host}/integration/webhook/problem. The app_host parameter should match the ingress or external load balancer where the integration will be deployed. For example, if your ingress or load balancer exposes the Dynatrace Ocean integration at https://myservice.domain.com, your webhook URL should be https://myservice.domain.com/integration/webhook/problem.

Create a webhook in Dynatrace​

  1. Go to Dynatrace.
  2. Go to Settings > Integration > Problem notifications.
  3. Select Add notification.
  4. Select Custom integration from the available notification types.
  5. Configure the notification using the following details.
    1. Enabled - ensure the notification is enabled.
    2. Display name - use a meaningful name such as Port Ocean Webhook.
    3. Webhook URL - enter the value of the URL you created above.
    4. Enable Call webhook is new events merge into existing problems.
    5. Custom payload - paste the following configuration:
    {
        "State":"{State}",
        "ProblemID":"{ProblemID}",
        "ProblemTitle":"{ProblemTitle}"
    }
    You can customize to your taste, the only important thing is the ProblemID key. The webhook integration will not work without it. 6. Alerting profile - select the corresponding alerting profile. 7. Leave the rest of the fields as is.
  6. Click Save changes.

Ingest data into Port​

To ingest Dynatrace objects using the integration configuration, you can follow the steps below:

  1. Go to the DevPortal Builder page.
  2. Select a blueprint you want to ingest using Dynatrace.
  3. Choose the Ingest Data option from the menu.
  4. Select Dynatrace under the Incident Management category.
  5. Modify the configuration according to your needs.
  6. Click Resync.

Examples​

Examples of blueprints and the relevant integration configurations:

Entity​

Entity blueprint
{
  "identifier": "dynatraceEntity",
  "description": "This blueprint represents a Dynatrace Entity",
  "title": "Dynatrace Entity",
  "icon": "Dynatrace",
  "schema": {
    "properties": {
      "firstSeen": {
        "type": "string",
        "title": "First Seen",
        "description": "The timestamp at which the entity was first seen, in UTC milliseconds.",
        "format": "date-time"
      },
      "lastSeen": {
        "type": "string",
        "title": "Last Seen",
        "description": "The timestamp at which the entity was last seen, in UTC milliseconds.",
        "format": "date-time"
      },
      "type": {
        "type": "string",
        "title": "Type",
        "description": "The type of the entity."
      },
      "tags": {
        "type": "array",
        "title": "Tags",
        "description": "A list of tags of the entity.",
        "items": {
          "type": "string"
        }
      }
    },
    "required": []
  },
  "mirrorProperties": {},
  "calculationProperties": {},
  "relations": {}
}
Integration configuration
createMissingRelatedEntities: true
deleteDependentEntities: true
resources:
  - kind: entity
    selector:
      query: "true"
      entityTypes: ["APPLICATION", "SERVICE"] # An optional list of entity types to filter by. If not specified, defaults to ["APPLICATION", "SERVICE"].
    port:
      entity:
        mappings:
          identifier: .entityId
          title: .displayName
          blueprint: '"dynatraceEntity"'
          properties:
            firstSeen: ".firstSeenTms / 1000 | todate"
            lastSeen: ".lastSeenTms / 1000 | todate"
            type: .type
            tags: .tags[].stringRepresentation

Problem​

Problem blueprint
{
  "identifier": "dynatraceProblem",
  "description": "This blueprint represents a Dynatrace Problem",
  "title": "Dynatrace Problem",
  "icon": "Dynatrace",
  "schema": {
    "properties": {
      "entityTags": {
        "type": "array",
        "title": "Entity Tags",
        "description": "A list of all entity tags of the problem.",
        "items": {
          "type": "string"
        }
      },
      "evidenceDetails": {
        "type": "array",
        "title": "Evidence Details",
        "description": "A list of all evidence details of the problem.",
        "items": {
          "type": "string"
        }
      },
      "managementZones": {
        "type": "array",
        "title": "Management Zones",
        "description": "A list of all management zones that the problem belongs to.",
        "items": {
          "type": "string"
        }
      },
      "problemFilters": {
        "type": "array",
        "title": "Problem Filters",
        "description": "A list of alerting profiles that match the problem.",
        "items": {
          "type": "string"
        }
      },
      "severityLevel": {
        "type": "string",
        "title": "Severity Level",
        "description": "The severity level of the problem.",
        "enum": [
          "AVAILABILITY",
          "CUSTOM_ALERT",
          "ERROR",
          "INFO",
          "MONITORING_UNAVAILABLE",
          "PERFORMANCE",
          "RESOURCE_CONTENTION"
        ],
        "enumColors": {
          "AVAILABILITY": "blue",
          "CUSTOM_ALERT": "turquoise",
          "ERROR": "red",
          "INFO": "green",
          "MONITORING_UNAVAILABLE": "darkGray",
          "PERFORMANCE": "orange",
          "RESOURCE_CONTENTION": "yellow"
        }
      },
      "status": {
        "type": "string",
        "title": "Status",
        "description": "The status of the problem.",
        "enum": ["CLOSED", "OPEN"],
        "enumColors": {
          "CLOSED": "green",
          "OPEN": "red"
        }
      },
      "startTime": {
        "type": "string",
        "title": "Start Time",
        "description": "The start time of the problem, in UTC milliseconds.",
        "format": "date-time"
      },
      "endTime": {
        "type": "string",
        "title": "End Time",
        "description": "The end time of the problem, in UTC milliseconds.",
        "format": "date-time"
      }
    },
    "required": []
  },
  "mirrorProperties": {},
  "calculationProperties": {},
  "relations": {
    "impactedEntities": {
      "title": "Impacted Entities",
      "target": "dynatraceEntity",
      "required": false,
      "many": true
    },
    "linkedProblemInfo": {
      "title": "Linked Problem Info",
      "target": "dynatraceProblem",
      "required": false,
      "many": false
    },
    "rootCauseEntity": {
      "title": "Root Cause Entity",
      "target": "dynatraceEntity",
      "required": false,
      "many": false
    }
  }
}
Integration configuration
createMissingRelatedEntities: true
deleteDependentEntities: true
resources:
  - kind: problem
    selector:
      query: "true"
    port:
      entity:
        mappings:
          identifier: .problemId
          title: .title
          blueprint: '"dynatraceProblem"'
          properties:
            entityTags: .entityTags[].stringRepresentation
            evidenceDetails: .evidenceDetails.details[].displayName
            managementZones: .managementZones[].name
            problemFilters: .problemFilters[].name
            severityLevel: .severityLevel
            status: .status
            startTime: ".startTime / 1000 | todate"
            endTime: ".endTime | if . == -1 then null else (./1000 | todate) end"
          relations:
            impactedEntities: .impactedEntities[].entityId.id
            linkedProblemInfo: .linkedProblemInfo.problemId
            rootCauseEntity: .rootCauseEntity.entityId.id

SLO​

SLO blueprint
{
  "identifier": "dynatraceSlo",
  "description": "This blueprint represents a Dynatrace SLO",
  "title": "Dynatrace SLO",
  "icon": "Dynatrace",
  "schema": {
    "properties": {
      "status": {
        "type": "string",
        "title": "Status",
        "description": "The status of the SLO.",
        "enum": ["FAILURE", "WARNING", "SUCCESS"],
        "enumColors": {
          "FAILURE": "red",
          "WARNING": "yellow",
          "SUCCESS": "green"
        }
      },
      "target": {
        "type": "number",
        "title": "Target",
        "description": "The target value of the SLO."
      },
      "enabled": {
        "type": "boolean",
        "title": "Enabled",
        "description": "Whether the SLO is enabled."
      },
      "warning": {
        "type": "number",
        "title": "Warning",
        "description": "The warning value of the SLO. At warning state the SLO is still fulfilled but is getting close to failure."
      },
      "error": {
        "type": "string",
        "title": "Error",
        "description": "The error of the SLO calculation. If the value differs from NONE, there is something wrong with the SLO calculation."
      },
      "errorBudget": {
        "type": "number",
        "title": "Error Budget",
        "description": "The error budget of the calculated SLO."
      },
      "evaluatedPercentage": {
        "type": "number",
        "title": "Evaluated Percentage",
        "description": "The calculated status value of the SLO."
      },
      "evaluationType": {
        "type": "string",
        "title": "Evaluation Type",
        "description": "The type of the SLO evaluation."
      },
      "filter": {
        "type": "string",
        "title": "Filter",
        "description": "The filter for the SLO evaluation."
      }
    },
    "required": []
  },
  "mirrorProperties": {},
  "calculationProperties": {},
  "relations": {}
}
Integration configuration
createMissingRelatedEntities: true
deleteDependentEntities: true
resources:
  - kind: slo
    selector:
      query: "true"
    port:
      entity:
        mappings:
          identifier: .id
          title: .name
          blueprint: '"dynatraceSlo"'
          properties:
            status: .status
            target: .target
            enabled: .enabled
            warning: .warning
            error: .error
            errorBudget: .errorBudget
            evaluatedPercentage: .evaluatedPercentage
            evaluationType: .evaluationType
            filter: .filter

Let's Test It​

This section includes a sample response data from Dynatrace. In addition, it includes the entity created from the resync event based on the Ocean configuration provided in the previous section.

Payload​

Here is an example of the payload structure from Dynatrace:

Entity response data
{
  "displayName": "my host",
  "entityId": "HOST-06F288EE2A930951",
  "firstSeenTms": 1574697667547,
  "fromRelationships": {
    "isInstanceOf": [
      {
        "id": "HOST_GROUP-0E489369D663A4BF",
        "type": "HOST_GROUP"
      }
    ]
  },
  "icon": {
    "customIconPath": "host",
    "primaryIconType": "linux",
    "secondaryIconType": "microsoft-azure-signet"
  },
  "lastSeenTms": 1588242361417,
  "managementZones": [
    {
      "id": "6239538939987181652",
      "name": "main app"
    }
  ],
  "properties": {
    "bitness": 64,
    "cpuCores": 8,
    "monitoringMode": "FULL_STACK",
    "networkZoneId": "aws.us.east01",
    "osArchitecture": "X86",
    "osType": "LINUX"
  },
  "tags": [
    {
      "context": "CONTEXTLESS",
      "key": "architecture",
      "stringRepresentation": "architecture:x86",
      "value": "x86"
    },
    {
      "context": "ENVIRONMENT",
      "key": "Infrastructure",
      "stringRepresentation": "[ENVIRONMENT]Infrastructure:Linux",
      "value": "Linux"
    }
  ],
  "toRelationships": {
    "isDiskOf": [
      {
        "id": "DISK-0393340DCA3853B0",
        "type": "DISK"
      }
    ]
  },
  "type": "HOST"
}
Problem response data
{
  "affectedEntities": [
    {
      "entityId": {
        "id": "string",
        "type": "string"
      },
      "name": "string"
    }
  ],
  "displayId": "string",
  "endTime": 1574697669865,
  "entityTags": [
    {
      "context": "CONTEXTLESS",
      "key": "architecture",
      "stringRepresentation": "architecture:x86",
      "value": "x86"
    },
    {
      "context": "ENVIRONMENT",
      "key": "Infrastructure",
      "stringRepresentation": "[ENVIRONMENT]Infrastructure:Linux",
      "value": "Linux"
    }
  ],
  "evidenceDetails": {
    "details": [
      {
        "displayName": "Availability evidence",
        "entity": {},
        "evidenceType": "AVAILABILITY_EVIDENCE",
        "groupingEntity": {},
        "rootCauseRelevant": true,
        "startTime": 1
      },
      {
        "displayName": "User action evidence",
        "entity": {},
        "evidenceType": "USER_ACTION_EVIDENCE",
        "groupingEntity": {},
        "rootCauseRelevant": true,
        "startTime": 1
      }
    ],
    "totalCount": 1
  },
  "impactAnalysis": {
    "impacts": [
      {
        "estimatedAffectedUsers": 1,
        "impactType": "APPLICATION",
        "impactedEntity": {}
      }
    ]
  },
  "impactLevel": "APPLICATION",
  "impactedEntities": [{}],
  "linkedProblemInfo": {
    "displayId": "string",
    "problemId": "string"
  },
  "managementZones": [
    {
      "id": "string",
      "name": "HOST"
    }
  ],
  "problemFilters": [
    {
      "id": "E2A930951",
      "name": "BASELINE"
    }
  ],
  "problemId": "06F288EE2A930951",
  "recentComments": {
    "comments": [
      {
        "authorName": "string",
        "content": "string",
        "context": "string",
        "createdAtTimestamp": 1,
        "id": "string"
      }
    ],
    "nextPageKey": "AQAAABQBAAAABQ==",
    "pageSize": 1,
    "totalCount": 1
  },
  "rootCauseEntity": {},
  "severityLevel": "AVAILABILITY",
  "startTime": 1574697667547,
  "status": "CLOSED",
  "title": "title"
}
SLO response data
{
  "burnRateMetricKey": "func:slo.errorBudgetBurnRate.payment_service_availability",
  "denominatorValue": 90,
  "description": "Rate of successful payments per week",
  "enabled": true,
  "error": "NONE",
  "errorBudget": 1.25,
  "errorBudgetBurnRate": {
    "burnRateType": "SLOW",
    "burnRateValue": 1.25,
    "burnRateVisualizationEnabled": true,
    "estimatedTimeToConsumeErrorBudget": 24,
    "fastBurnThreshold": 1.5,
    "sloValue": 95
  },
  "errorBudgetMetricKey": "func:slo.errorBudget.payment_service_availability",
  "evaluatedPercentage": 96.25,
  "evaluationType": "AGGREGATE",
  "filter": "type(\"SERVICE\")",
  "id": "123e4567-e89b-42d3-a456-556642440000",
  "metricDenominator": "builtin:service.requestCount.server",
  "metricExpression": "(100)*(builtin:service.errors.server.successCount:splitBy())/(builtin:service.requestCount.server:splitBy())",
  "metricKey": "func:slo.payment_service_availability",
  "metricNumerator": "builtin:service.errors.server.successCount",
  "metricRate": "builtin:service.successes.server.rate",
  "name": "Payment service availability",
  "normalizedErrorBudgetMetricKey": "func:slo.normalizedErrorBudget.payment_service_availability",
  "numeratorValue": 80,
  "problemFilters": "[type(\"SERVICE\")]",
  "relatedOpenProblems": 1,
  "relatedTotalProblems": 1,
  "status": "WARNING",
  "target": 95,
  "timeframe": "-1d",
  "useRateMetric": true,
  "warning": 97.5
}

Mapping Result​

The combination of the sample payload and the Ocean configuration generates the following Port entity:

Entity entity in Port
{
  "identifier": "HOST-06F288EE2A930951",
  "title": "my host",
  "blueprint": "dynatraceEntity",
  "team": [],
  "icon": "Dynatrace",
  "properties": {
    "firstSeen": "2019-11-25T14:14:27Z",
    "lastSeen": "2020-04-30T14:52:41Z",
    "type": "HOST",
    "tags": ["architecture:x86", "[ENVIRONMENT]Infrastructure:Linux"]
  },
  "relations": {},
  "createdAt": "2024-2-6T09:30:57.924Z",
  "createdBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW",
  "updatedAt": "2024-2-6T11:49:20.881Z",
  "updatedBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW"
}
Problem entity in Port
{
  "identifier": "06F288EE2A930951",
  "title": "title",
  "blueprint": "dynatraceProblem",
  "team": [],
  "icon": "Dynatrace",
  "properties": {
    "entityTags": ["architecture:x86", "[ENVIRONMENT]Infrastructure:Linux"],
    "evidenceDetails": ["Availability evidence", "User action evidence"],
    "managementZones": ["HOST"],
    "problemFilters": ["BASELINE"],
    "severityLevel": "AVAILABILITY",
    "status": "CLOSED",
    "startTime": "2019-11-25T14:14:27Z",
    "endTime": "2020-04-30T14:52:41Z"
  },
  "relations": {
    "impactedEntities": ["HOST-06F288EE2A930951"],
    "linkedProblemInfo": "06F288EE2A930951",
    "rootCauseEntity": "HOST-06F288EE2A930951"
  },
  "createdAt": "2024-2-6T09:30:57.924Z",
  "createdBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW",
  "updatedAt": "2024-2-6T11:49:20.881Z",
  "updatedBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW"
}
SLO entity in Port
{
  "identifier": "123e4567-e89b-42d3-a456-556642440000",
  "title": "Payment service availability",
  "blueprint": "dynatraceSlo",
  "team": [],
  "icon": "Dynatrace",
  "properties": {
    "status": "WARNING",
    "target": 95,
    "enabled": true,
    "warning": 97.5,
    "error": "NONE",
    "errorBudget": 1.25,
    "evaluatedPercentage": 96.25,
    "evaluationType": "AGGREGATE",
    "filter": "type(\"SERVICE\")"
  },
}